Privacy Policy

Effective Date: 1 March 2026

Welcome to Jeffbet Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: name, date of birth, address, email address, phone number, and other information you provide during registration or account verification.
Account Information: username, password, transaction history, and preferences.
Payment Information: payment method details, billing address, and transaction data.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
To process transactions and send you related information, including confirmations and invoices.
To communicate with you, including customer support and marketing communications (where you have consented).
To improve our website, products, and services through analysis and research.
To detect, prevent, and address fraud, security issues, and other illegal activities.

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

Performance of a contract: processing necessary to provide you with our services.
Legal obligation: compliance with laws and regulations.
Legitimate interests: for business purposes such as fraud prevention and improving our services, balanced against your rights and interests.
Consent: where you have given clear consent for specific purposes, such as marketing communications.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service providers and partners who perform services on our behalf, such as payment processors, identity verification providers, and IT service providers.
Regulatory authorities, law enforcement, or other government bodies as required by law.
Affiliated companies within the Jeffbet group for operational purposes.
Other third parties with your consent or as necessary to protect our rights and property.

5. International Transfers

Your data may be transferred to and processed in countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal data in accordance with UK GDPR requirements.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal data:

Right to access the personal data we hold about you.
Right to request correction of inaccurate or incomplete data.
Right to request erasure of your personal data in certain circumstances.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with a supervisory authority, such as the Information Commissioner's Office (ICO) in the UK.

To exercise your rights, please contact us using the details below.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. For detailed information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Jeffbet Casino
Email: [email protected]
Address: Jeffbet Ltd, 10 Queen Street, London, EC4N 1TX, United Kingdom
Phone: +44 20 7946 0857

For more information on your data protection rights, you may also contact the UK Information Commissioner's Office (ICO) at https://ico.org.uk.